Stellar Health Group does not discriminate on the basis of race, color, national origin, language, age, disability, sex (including pregnancy, sexual orientation, gender identity, and sex characteristics), genetic information, religion, marital status, veteran status, or any other status protected by applicable law. We do not exclude people or treat them differently because of any protected characteristic.
You have the right to:
If you need an accommodation or language assistance, contact our Civil Rights Coordinator:
Stellar Health Group
Phone: (781) 729-2200
Email: info@stellarnursinghomes.com
Address: 223 Swanton Street
Winchester, MA 01890
You may submit a grievance in person, by phone, by email, or in writing. Please include your name, contact information, a description of the concern, the date(s) involved, and any requested resolution. We will conduct an impartial investigation and issue a written decision within a reasonable timeframe.
Non-Retaliation: We prohibit retaliation against any person for filing a grievance or participating in an investigation.
You may also file a civil rights complaint with:
U.S. Department of Health & Human Services, Office for Civil Rights (OCR)
Online: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf
Mail: U.S. Department of Health & Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201
Phone: 1-800-368-1019 | TDD: 1-800-537-7697
(You may use the OCR portal or your state agency whether or not you use our internal grievance process.)
